I am the Patient Experience

Intro video at The Beryl Institute 2012 Patient Experience Conference. The purpose of the video is to show the variety of people within a healthcare organization that influence the patient's experience.

Patient Experience Trilogy

Opening video for The Beryl Institute 2012, 2013 and 2014 Patient Experience Conferences (respectively). Each video illustrates the variety of peole within a hospital or health care system that influence the overall experience of every patient.
 
Originally intended to be shown at the first conference, the first video has now recieved half a million views and has inspired 40 other hospitals in three countries to create their own versions.
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